Frequently asked questions
Clear answers before work begins.
Learn how we approach AI consulting, implementation, security, collaboration, and ongoing improvement.
Getting started
Fit, readiness, and what happens before an engagement begins.
Do you work with companies that are new to AI?
Yes. The engagement begins with the business workflow, not your company’s level of AI maturity. We identify the operational problem, the people and systems involved, and how success should be measured before recommending technology.
What kinds of businesses are the best fit?
FindToni Consulting is best suited to growing businesses with a meaningful operational constraint to address. Common signals include manual coordination, missed customer or revenue opportunities, disconnected tools, and reporting that takes too much time to prepare.
What happens during the first opportunity call?
The first conversation focuses on the workflows or bottlenecks you want to improve, the desired business outcome, the systems involved, and whether there is a credible path through AI, automation, or a broader systems change. It is not a generic AI sales presentation.
Do we need to know exactly what we want to build?
No. Many clients begin with a business problem rather than a defined solution. The AI Opportunity Sprint is specifically designed to assess workflows, prioritize use cases, review feasibility and risk, and produce an implementation blueprint.
Services
How engagements are structured, scoped, and priced.
What services do you offer?
We offer three connected services: the AI Opportunity Sprint for assessment and planning, the AI Operator Build for implementation, and Managed AI Operations for monitoring, support, and continuous improvement after launch.
How much does an engagement cost?
The AI Opportunity Sprint starts at $3,500, an AI Operator Build starts at $12,000, and Managed AI Operations starts at $2,500 per month. Final scope and investment are confirmed after the initial opportunity call because each engagement is tailored to the workflow and outcome.
How long does the work take?
An AI Opportunity Sprint typically takes two to three weeks. An AI Operator Build typically takes six to ten weeks. Managed AI Operations is an ongoing engagement. Timing depends on workflow complexity, system access, stakeholder availability, and the number of integrations involved.
Can we start with a smaller project?
Yes. A focused, well-bounded workflow is often the strongest place to start. The goal is to prove operational value, adoption, and reliability before expanding into additional workflows or teams.
Tech and implementation
How solutions fit your tools, team, and daily operation.
Do we need to replace our existing software?
Usually not. The first priority is determining whether your current systems can be connected or improved before introducing unnecessary tools. Recommendations are based on workflow fit, maintainability, security, and total operating cost.
Can you work with our internal technical team?
Yes. Engagements can include direct implementation, technical leadership, solution architecture, or collaboration with an existing engineering, IT, data, product, or operations team. Responsibilities and handoffs are agreed before the build begins.
What kinds of systems can you build?
Examples include lead qualification and follow-up systems, customer-support and onboarding workflows, internal knowledge assistants, document processing and approval systems, automated reporting, management briefings, custom AI agents, and operational dashboards.
How involved does our team need to be?
You will need a representative or workflow owner who can explain the current process, provide timely access and feedback, validate edge cases, and support adoption. Systems become dependable when the people who understand the work are involved in designing and testing them.
Security, control, and results
Safeguards, ownership, measurement, and what happens after launch.
How do you handle sensitive company data?
Data access follows least-privilege principles and client-approved security requirements. The design considers what data is required, where it is processed, who can access it, how long it is retained, and where human approval is necessary. Specific confidentiality and data-processing terms are finalized in the engagement agreement.
Will AI make decisions or contact customers automatically?
Only where that behavior is explicitly approved and appropriate for the risk involved. Important customer communications, sensitive decisions, and consequential actions can include mandatory human review, clear approval checkpoints, audit trails, and escalation paths.
How do you measure whether the system is working?
Success metrics are established against the current workflow before implementation. Depending on the use case, these may include response time, processing time, completion rate, manual steps removed, error rate, team capacity recovered, operating cost, or customer-experience measures.
What happens after launch?
The system is observed against real workflows, issues are resolved, and improvements are prioritized using actual results. Managed AI Operations can include workflow monitoring, performance and cost reviews, prompt and automation improvements, team support, documentation, monthly reporting, and an expansion roadmap.